Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of: Crossman Software

     

    MacPOS, MacPOSx are trademarks of Crossman Software



  • Privacy Policy
  • MacPOS.com does not disclose their customer's private information to any third party other than those companies [distributors or manufacturer] involved in processing of their order or in a purchase of a company's product from our website.



  • Shipping & Delivery
  • Your payment is processed manually by a human. We do this to ensure your order is processed as smoothly as possible and eliminate the possibility of ordering the wrong items. You should receive a verification invoice and any download links within a few hours of placing your order.

     

    You can log in to your account at our store at any time to view the status of your order.

     

    Please contact us regarding your shipping needs outside the United States. All shipping is based upon rates of shipping for UPS Ground by default. Overnight shipping does not imply that the order will ship the day of order. Please verify that an item is in stock to ship for those of you who need it ' yesterday '. Tracking information is available, but may not be at the time your order is shipped.



  • Sales Tax
  • MacPOS.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax when hardware merchandise is shipped to you in the state of Pennsylvania only. Some shipments to California, FL or TX may incur additional State tax collections.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. MacPOS.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. MacPOS.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL MacPOS.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by MacPOS.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. MacPOS.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not MacPOS.com.

    The inclusion of material on this server does not imply any endorsement by MacPOS.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although MacPOS.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • MacPOS.com reserves the right to change its payment procedures at any time without prior notice to you.

     

    Returns on Software

    All software sales are final. Third party software is subject to the respective provider return policy.

     

    Non-defective Product Returns

    Only merchandise in factory sealed boxes may be returned to Macpos.com or an authorized third party for a full refund or credit. This credit or refund may be subjected to any applicable shipping and handling charge. Merchandise returned in open boxes will be charged a minimum 20% restocking fee plus any applicable shipping fees. Additional fees may apply if a product is returned to Macpos.com and not the provider. No returns for refund or credit are accepted without an authorized RMA number. No returns are accepted after 15 days. There are no returns accepted on software as all sales are final. Most all of the software carried by us has a trial version available for evaluation and we highly recommend you indeed try it before you buy it.

     

    DOA

    If a product is DOA (Dead On Arrival), out of box failure, or fails during the manufacturer's DOA period, our Customer Service Department will arrange for a replacement within the guidelines of the manufacturer's warranty and DOA policy.

     

    Returning Defective Products

    All products returned must have a valid Return Material Authorization (RMA) number issued from MacPOS.com. To receive an RMA number please contact. Any product received without a valid RMA number may be be refused at our discretion. Please return all products complete with any boxes, manuals, warranty cards, cables and anti-static packaging. All manuals, warranty cards, etc., must not be written on or defaced to be eligible for full credit.

    We recommend double boxing all returns to avoid damage to the manufacturer's box. Write the RMA number on the outer box. Do not write on the product box. Returns must be shipped freight and insurance pre-paid to the address on our contact page or that we provide.

     

    Restocking fees

    MacPOS.com may charge for any items missing from your authorized return. We may at our discretion charge a minimum 20% restocking fee to cover processing costs for returns that are not complete and not in a manufacturer's minimum acceptable condition.

     

    Shipping and handling fees

    Macpos.com will not reimburse or refund any shipping and handling fees incurred with delivering any provider products.